Overview of How Personal Data Is Handled

The platform collects personal data to deliver online services, meet legal duties, and improve user experience.

Data that may be collected

• Identity and contact details: name, date of birth, address, email, phone number
• Account and verification data: username, security questions, KYC documents, proof of address
• Transaction information: deposits, withdrawals, payment method details handled by secure providers
• Usage and technical data: device details, IP address, browser, app version, log data
• Betting and gaming records: activity history, limits, responsible gaming interactions
• Communication records: chats, emails, support tickets
• Cookies and similar technologies: preferences and analytics

Why the data is collected

• To create and manage user accounts
• To process payments and maintain betting services
• To comply with KYC, AML and responsible gaming obligations
• To prevent fraud, secure the website, and resolve disputes
• To support users and improve information quality and service performance

Protection measures

• Encryption in transit and at rest where appropriate
• Access controls, role based permissions, and audit trails
• Network and application security monitoring
• Staff training, confidentiality undertakings, and background checks
• Vendor due diligence and data processing agreements
• Incident response and breach notification processes

User rights under Nigerian law

• Access to personal information
• Correction of inaccurate data
• Deletion of data, subject to legal retention duties
• Restriction or objection to certain processing
• Portability where technically feasible
• Withdrawal of consent at any time, without affecting prior processing
• Complaint to the Nigeria Data Protection Commission

Compliance statement

• The website follows the Nigeria Data Protection Act 2023 and the Nigeria Data Protection Regulation where applicable
• Activities are guided by global best practices similar to GDPR principles
• Gambling operations comply with licensing and regulatory requirements, including the National Lottery Regulatory Commission and relevant state regulators

Personal information is processed lawfully, fairly, and in a transparent manner for the purposes below.

• Account servicing: registration, authentication, account settings, and security maintenance
• Transactions: deposits, withdrawals, refunds, and reconciliation through licensed payment providers
• Service improvement: quality assurance, troubleshooting, and feature development
• Personalisation: language, odds formats, and content preferences
• Marketing: updates about products or promotions where consent is given, and the option to opt out at any time
• Analytics: statistics on service performance, site usage, and aggregate insights
• Security and fraud prevention: monitoring, risk scoring, and incident management
• Legal and regulatory compliance: AML and CFT checks, responsible gaming monitoring, record keeping

Legal bases

• Consent where required under Nigerian data protection law
• Contract necessity to deliver services requested by the user
• Legal obligation to meet statutory requirements
• Legitimate interests that do not override user rights and freedoms

Users can exercise their data rights through account settings or by contacting the Data Protection Officer using the privacy channel listed below. A response will be provided within statutory timelines.

Making a request

• Access: request a copy of personal information held by the platform
• Correction: update inaccurate or incomplete details
• Deletion: request erasure where the data is no longer needed or consent is withdrawn
• Objection or restriction: limit certain processing in line with legal rights

Verification and timelines

• The platform may request proof of identity to protect users
• Processing of requests follows Nigeria Data Protection Act requirements

Retention

• Records related to transactions, KYC, and AML are kept for at least five years or longer if required by law
• Backups may retain data for a limited period before secure deletion

Security checks and payment processing

• By using Access Bet, the user consents to security checks, identity verification, and AML screening
• Payment data is processed by licensed providers and subject to their security standards

Contact for data requests

Email: [email protected]

This website is for adults who are 18 years and above. The operator cannot verify a person’s age without valid documents. If a parent or guardian believes a minor has provided information, a request can be sent to the privacy contact. Upon confirmation, the account will be closed and personal data linked to the minor will be deleted subject to legal retention duties.

Personal data may be processed in other countries where partners, processors, or hosting providers operate. By using the services of Access Bet, the user consents to such international transfers. Confidentiality and security are ensured through contracts, technical safeguards, and access controls. Where required, standard contractual clauses or equivalent safeguards are implemented to protect user information.

A disclaimer in this document may limit or qualify how certain rules apply in specific situations, such as where law imposes different obligations. The disclaimer takes effect when the user accepts this policy by clicking accept, signing up, or otherwise indicating agreement. If any part of this policy is held invalid by a competent authority, the remaining parts continue to apply to the extent permitted by law.

Cookies are small text files stored on a device to remember settings and recognise a browser. Cookies are used for statistics, behaviour analysis, personalisation, and site improvement. The typical retention period for cookies is up to 1 year, after which they expire or are refreshed on consent.

Cookie choices

• Manage preferences through the cookie banner or account settings where available
• Block or delete cookies in the browser, noting that some features may not function fully
• Analytical cookies may be disabled without affecting essential services

Categories used

• Strictly necessary: security, login, and basic functions
• Performance and analytics: site usage and service metrics
• Functional: preferences such as language or odds format
• Marketing: communications subject to consent and opt out

Using Access Bet means full acceptance of this Privacy Policy. The most current version on the website prevails over any previous versions. Updates are dated and posted on this page. Continued use after changes indicates acceptance of the updated document.

Personal data may be shared in limited cases.

When sharing may occur

• To comply with law, court orders, or requests from regulators
• To resolve disputes, enforce terms, or protect the rights and safety of users
• To perform agreements using service providers such as payment processors, KYC and AML vendors, cloud hosting, analytics, and customer support tools

Scope and safeguards

• The list of key processors and partners is provided on the website where applicable
• If a new category of recipient is introduced, users will be informed of the purpose and scope before processing
• Providing personal information for a specific service may be treated as consent for that processing, subject to opt out where applicable
• Processors are bound by confidentiality and data processing agreements

The website may contain links to other websites or apps that have their own privacy policies. The operator is not responsible for how external sites collect, use, or protect information. Users should review the privacy statements of any site visited through a link and consider the risks before sharing personal data.

Additional information and contacts

• Data Protection Officer: [email protected]
• Supervisory authority: Nigeria Data Protection Commission
• Primary laws: Nigeria Data Protection Act 2023, Nigeria Data Protection Regulation where applicable, AML and gaming regulations issued by the National Lottery Regulatory Commission and relevant state authorities